PROFESSIONAL SUMMARY

A dedicated and results-driven professional with a passion for UI/UX design and a commitment to delivering exceptional customer service. Known for building strong relationships through respect, integrity, and empathy, ensuring that all individuals feel valued regardless of their status or position. Highly skilled in crafting intuitive, user-centered designs that enhance the overall user experience.

Proven ability to manage multiple projects simultaneously, consistently meeting deadlines and exceeding expectations. Known for exceptional interpersonal skills, attention to detail, and a proactive approach to problem-solving. Adept at working independently or collaborating within a team environment, always maintaining professionalism and delivering high-quality results.

RELEVANT SKILLS


    UI/UX Design Skills:

    User-Centered Design:
  • Designing interfaces with the user's needs and goals in mind to ensure optimal usability.
  • Wireframing & Prototyping:
  • Proficient in creating wireframes and interactive prototypes..
  • Interaction Design:
  • Crafting engaging and intuitive interactions that enhance the user experience.
  • Usability Testing & Research:
  • Conducting user research, A/B testing, and usability studies to gather feedback and refine design decisions.
  • Responsive Design:
  • Designing for multiple screen sizes, ensuring seamless user experiences across devices with a mobile-first approach.
  • Visual Design:
  • Expertise in creating clean, aesthetically pleasing designs that align with brand guidelines.

  • Front-End Development Skills:

    HTML5 & CSS3:
  • Skilled in creating semantic, accessible, and well-structured HTML and CSS for modern web pages.
  • JavaScript & jQuery:
  • Strong command of JavaScript for dynamic interactivity and jQuery for efficient DOM manipulation.
  • Front-End Frameworks:
  • Proficient in building dynamic responsive websites with Bootstrap.
  • Content Management System:
  • Knowledge of WordPress (WP) for content management and theme customization.
  • Hosting and File Management:
  • Knowledge of FTP & cPanel for website hosting and file management.
  • Data Entry & Website Maintenance:
  • Strong experience in data entry, data maintenance, and ongoing website maintenance for optimal performance and security.
  • E-Commerce & Payment Gateway Knowledge:
  • Familiar with e-commerce platforms and payment gateways such as PayPal, Authorize.net, and Amazon Pay.
  • Cross-Browser Compatibility:
  • Ensuring websites function consistently across all major browsers and devices.
  • Web Performance Optimization:
  • Focused on improving site load times and performance by implementing best practices for image compression, lazy loading, and code minification.

  • Soft Skills:

    Communication:
  • Ability to effectively communicate complex design and technical concepts to clients and team members.
  • Skilled in providing exceptional customer service, ensuring a positive experience for clients.
  • Licensing Coordinator with expertise in managing and ensuring compliance with various licensing requirements.
  • Problem-Solving:
  • Strong analytical skills to tackle complex design challenges and find innovative solutions.
  • Time Management:
  • Proven track record of managing multiple projects, meeting deadlines, and maintaining high-quality standards.
  • Team Collaboration & Independence:
  • Experience working in cross-functional teams, collaborating with designers, developers, and stakeholders.
  • Strong team player with the ability to collaborate effectively in group settings.
  • Capable of working independently, demonstrating self-motivation and strong organizational skills.
  • Adaptability:
  • Ability to quickly learn new tools and technologies, and adjust to shifting project with smooth transitions and continued begin productive.

  • Tools & Technologies:

    Development Tools:
  • Visual Studio Code, Sublime Text, Chrome DevTools
  • Graphic Design:
  • Proficient in Microsoft Office and the Adobe Suite (Photoshop, Illustrator, InDesign) for graphic design and document management.
  • Version Control:
  • Knowledge in using GitHub for code management and collaboration.
  • Printer Operation:
  • Experience operating Xerox V80 and V280 printers for high-volume printing and document management.

PROFESSIONAL EXPERIENCE

    Senior Web & Graphic Designer, e-Commerce Webmaster & Licensing Coordinator

    University Frames, Inc., Anaheim, CA | 2021–Present
  • Designed and developed a dynamic, interactive website that improved user engagement, traffic, and page views.
  • Collaborated with programming and IT teams in high-pressure environments to deliver functional, innovative solutions.
  • Managed database operations, performed debugging, and resolved integration issues for seamless website performance.
  • Partnered with the marketing team to design web and print graphics to enhance promotional efforts.
  • Managed product listings and marketing on major e-commerce platforms such as Amazon, Wayfair, Walmart, Shopify, Overstock, and others.
  • Handled licensing reporting and financial data management.
  • Managed inventory and product category database, ensuring accurate and up-to-date information.
  • Participated in workshops and continuous professional development activities.
  • Junior Web Developer

    Stampington & Company, LLC., Laguna, CA | 2017–2018
  • Collaborated with senior developers on over 20 websites, learning advanced project management skills in a high-pressure environment.
  • Responsible for both front-end and back-end development when the senior developer was unavailable.
  • Assisted in developing concepts, managing project flow, and ensuring timely completion of deliverables.
  • Contract Web Developer & Webmaster

    Dr. Jay’s Laser Medi Spa, Tustin, CA | 2015–2017
  • Designed and developed detailed web pages from concept to completion.
  • Identified and resolved potential issues, improving site functionality.
  • Proactively updated the website with relevant content and graphics to enhance user experience and engagement.

EDUCATION